For a duration of 6 months, we are looking for: 

Global CRM Process Analyst - Student
m/w/d (50-100%)

As a Swiss family business with more than 160 years of history, we at SIGVARIS GROUP employ more than 1600 people worldwide. We are committed to helping people feel their best with high-quality and innovative offerings in medical compression therapy. Every day. Our portfolio caters to a wide range of different needs and indications. Continuous development and innovation, as well as a consistent commitment to solutions that support our customers in all their activities, make us the preferred partner for all stakeholders. At SIGVARIS GROUP, we are also dedicated to providing an exceptional working environment for our most valued asset, our employees. Their talent, diversity, and commitment is crucial to our innovation and success.

As a Global CRM Process Analyst, you will be part of the ONE CRM Transformation Program at SIGVARIS, supporting the definition and optimization of global business processes across Sales, Customer Service and Marketing. This role is tailored for a motivated student eager to learn how business processes are translated into scalable CRM Salesforce solutions.

You will work closely with global and local business stakeholders to analyze current processes, support the design of future workflows, and contribute to documentation and harmonization initiatives. This is a unique opportunity to gain hands-on experience in global digital transformation and enterprise CRM strategy.

Your responsibilities:

  • Analyze and document current ("as-is") processes across Sales, Service, and Marketing

  • Support design of future-state ("to-be") processes aligned with CRM best practices

  • Conduct stakeholder interviews and facilitate process workshops

  • Create process visualizations using tools like Miro, AIIO, or similar

  • Identify pain points, inefficiencies, and opportunities for standardization

  • Align business requirements with Salesforce platform capabilities (Sales Cloud & Service Cloud)

  • Contribute to documentation, training materials, and internal communications

  • Collaborate closely with the Global CRM team and local market representatives

Your qualifications:

  • Strong analytical skills and a structured approach to problem-solving

  • Interest in CRM systems, customer experience, and business process design

  • Proficient in German and English, both written and spoken (additional languages are a plus)

  • Enjoy working in international and cross-functional teams

  • Confident user of MS Office, especially Excel and PowerPoint

  • Self-disciplined, organized, and proactive working style

  • Ideally, basic knowledge of Salesforce or similar CRM platforms

  • Experience in process modeling, optimization, or business analysis is an advantage

What we offer: 

  • The opportunity to be part of an international company, contributing through diverse and meaningful work to making people feel comfortable – every day

  • A high level of autonomy with ample room for personal and professional development

  • A stable, family-owned business with strong market presence and clear values

  • Competitive salary and benefits, including excellent insurance coverage

  • Flexible working model, including the option to work from home

Are you interested in this exciting job opportunity?
Then send us your application.

Apply link QR code

SIGVARIS AG - Gröblistrasse 8 - 9014 St. Gallen